Shipping policy
Shipping Destinations
We ship worldwide.
We currently deliver to Australia, the United Kingdom, the United States, and most international destinations where shipping services are available.
Shipping Costs
We offer free shipping depending on your delivery location and order value:
* 🇦🇺 Australia: Free shipping may be available
* 🇬🇧 United Kingdom: Free shipping may be available
* 🇺🇸 United States: Free shipping may be available
* 🌎 Rest of the World: Free shipping may be available
Any applicable shipping costs will be clearly displayed at checkout before you complete your order.
Order Processing Time
Orders are processed within 1–3 business days, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Timeframes
Because shipping methods are not selectable at checkout, we automatically use the most suitable available carrier for your delivery location.
Estimated delivery time: 7–15 business days after dispatch.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, customs processing, and peak shopping periods.
Customs, Duties, and Taxes
No customs duties or import taxes are charged to customers.
We cover all applicable customs duties and import taxes on your behalf, so you will not be required to pay additional fees upon delivery.
Incorrect Address & Delivery Issues
Please ensure your shipping address is complete and accurate before placing your order.
We are not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete address information provided at checkout.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost, please contact our support team. We will work with the carrier to investigate the issue and help resolve it.
Contact Information
If you have any questions about shipping, please contact us:
Email: support@saintport.com